Service Robots
All-in-One Restaurant Service Robots — Multi-Mode Interaction, Contactless Delivery, Built for Even Your Most Complex Restaurant Floor
Let our restaurant service robots and industrial transport robots take over the repetitive, labor-intensive work — freeing your team's time for what actually drives revenue: service quality and guest experience. Restaurant robots handle order delivery and bussing autonomously, while heavy-duty transport robots take on the physically demanding, repetitive material handling in your warehouse or production line. The result is lower labor costs and stronger operating margins — cutting overhead while growing revenue at the same time. Hong Chiang Technology brings you premium, intelligent restaurant service robots and industrial transport robots to help your business through digital transformation. The complete commercial robotics solution — only from Hong Chiang Technology.
What's Slowing Your Operations Down Today?
Filter by three angles to zero in on the right model
Select any combination of "Core Needs" and "Use Case" (multi-select); turning on "Multi-Floor / Elevator Integration" shows only models confirmed to support autonomous multi-floor operation or elevator connectivity.
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Choosing a Delivery Robot? Start With Your Biggest Pain Point
Each of our 11 delivery and rail-based robots solves a different problem. More features aren't always better — the right fit depends on what's actually slowing your team down. Find the sentence that sounds like your situation and go straight to the matching solution:

Purpose-built for kitchens and dining rooms with tight floor clearance — food travels along an overhead or elevated rail system, completely clear of the floor and guest walkways, with zero risk of colliding with foot traffic. Ideal for venues with limited aisle space that still want automated delivery efficiency, and it doubles as a striking, tech-forward visual centerpiece for the dining room.
Learn more about the 3D Rail Delivery Robot →
Point-to-point delivery sends dishes straight from the kitchen pass to a specific table or pickup station — no looping past every seat the way a conveyor belt does. Works across dine-in and takeout service models, speeding up delivery and improving the tableside experience.
Learn more about the Direct-Serve Delivery Robot →
Fitted with a protective cover during transit to reduce heat loss, drying out, and dust exposure while food travels along the rail. Especially suited to soups, hot dishes, and plated entrées where presentation matters — maintaining quality and hygiene even over longer delivery runs.
Learn more about the Fresh-Cover Delivery Robot →
Automotive-grade suspension and an active-avoidance algorithm cut aisle congestion by roughly 50% according to manufacturer data, making it a strong fit for hot pot chains, banquet halls, and any high-traffic venue running multiple units at once.
Learn more about SwiftBot →
VSLAM+ navigation extends into semi-outdoor areas like garden walkways, fitness centers, and pool decks. Cloud- and hardware-based elevator control (compatible with brands such as KONE and OTIS) enables autonomous elevator calls, gate pass-through, and multi-floor delivery. Compartments support passcode, phone-number, and NFC verification, and the robot fits through aisles as narrow as 60 cm — ideal for hotel room service and apartment package delivery.
Learn more about FlashBot →
The bionic cat-ear design and angled dual screens are built-in conversation starters that can also run promotions and cross-brand ads. It supports app, button-pager, and 4G watch calling, and its front-facing sensors plus RGBD depth camera give it sharper obstacle avoidance — turning every delivery run into brand exposure and guest interaction.
Learn more about BellaBot Pro →
Navigates aisles as narrow as 52 cm and wakes its screen automatically to greet guests when it detects them. It combines front-of-house hosting and seating with multi-table delivery and bussing, plus an 18.5" screen for advertising and AI voice interaction — a true two-in-one that reduces front-of-house labor.
Learn more about KettyBot Pro →
Built around fast, reliable call-and-notify functionality — confirmed 4G watch and app calling, a 60 kg payload capacity, and gesture and voice control, making it a common choice for restaurants and healthcare facilities alike.
Learn more about Hola →
Built with a patented anti-slip, motion-absorbing tray system for spill-free delivery, and NSF certified for food-service sanitation — one of the few front-of-house service robots to carry that certification. A strong fit for restaurant chains, hotels, and senior-care facilities.
Learn more about Servi →
An open, modular cart platform positioned by the manufacturer as an industrial-grade AMR. It adapts to retrofits, new-build facilities, multi-floor layouts, and mezzanines, and integrates with elevators, smart charging stations, and call buttons — built for repetitive material movement between kitchens, back-of-house, and warehouse zones.
Learn more about Carti →
Tray configuration adjusts to your needs, with one-tap dispatch via watch, pager, or app, and the ability to operate in spaces up to 30 meters high and 40,000 sq. meters in area. Deployable across retail, office, clinical, manufacturing, and general dining environments — the fastest-payback entry point into automation.
Learn more about PuduBot 2 →Choosing a Transport Robot? Match It to Your Heaviest Load
If your warehouse or production line still relies on manual carts, pallet jacks, or forklifts pulled off other tasks for repetitive runs, a heavy-payload industrial transport robot can take over those fixed, repeatable routes — freeing your team for work that actually needs human judgment. Carti, T150, T300, and T600 each offer a different payload tier; T300 and T600 add elevator control with idle-elevator prioritization, meaningfully improving multi-floor delivery throughput. For complex, high-volume item sorting, the Sorter Machine handles it with AI-driven accuracy, while the Rail Guided Vehicle (RGV) extends automated transport vertically across multiple floors.

Combines AI vision recognition with high-speed mechanical execution to process more than 10,000 items per hour at up to 99.9% sorting accuracy. Integrates with WMS/ERP systems, supports multi-floor and mezzanine layouts, and scales through modular design.
Learn more about the Sorter Machine →
A four-directional RGV shuttle paired with a vertical lift transfer system extends standard X/Y rail transport into the Z-axis for true multi-floor automation. Well suited to semiconductor, electronics, biotech/pharma, and smart-warehouse facilities, with a modular design that can be customized to your facility layout for maximum use of vertical space.
Learn more about the Rail Guided Vehicle →
Carti is well suited to everyday material transport in small-to-mid-size production lines or warehouses, and integrates with elevators for multi-floor and mezzanine facilities.
Learn more about Carti →
T150 is a solid fit for everyday material transport in small-to-mid-size production lines and warehouses.
Learn more about T150 →
T300's mid-tier payload capacity comes with elevator control, access-gate pass-through, and button-call connectivity — built for higher-volume material cycling.
Learn more about T300 →
T600's highest payload tier automatically prioritizes idle elevators in multi-elevator environments to boost multi-floor delivery throughput — built for large warehouses and heavy-freight logistics, running around the clock.
Learn more about T600 →* For detailed payload, dimensions, and battery-life specifications for each model, please contact us for official technical documentation and a quote.
How to Choose a Commercial Robot: FAQ
Which delivery robot is right for my restaurant?
Rail-based delivery equipment vs. AMR delivery robots — which should I choose?
Which models support multi-floor / elevator integration?
Is "Call Efficiency (Watch/App/Pager)" a feature unique to Hola?
What's the difference between guest-facing commercial robots and industrial transport robots?
Not sure which model fits? Can I get a consultation first?
Still Deciding Which Commercial Robot Is Right for You?
Tell us about your facility and your biggest operational challenge, and we'll help you find the most cost-effective solution — from guest-facing delivery robots to heavy-duty industrial transport robots.
Request a Consultation / Site Assessment →Advantages
- Cut costs while boosting revenue — with service quality you can count on
- Lower labor costs and improve operational efficiency
- Eliminate staff turnover and training headaches
- Runs 24/7, 365 days a year — ready to work the moment it's charged
- One robot, many jobs: greeting, advertising, hosting, delivery, and bussing — all handled by a single unit
- Built for restaurants, retail, offices, hotels, healthcare facilities, and more
BellaBot Pro Restaurant Robots
BellaBot Pro
The BellaBot Pro is Hong Chiang Technology' premium delivery and advertising service robot,...
DetailsHeavy-payload Industrial Delivery Robot
T600
T600 is a heavy-payload industrial delivery robot designed for moving large payloads. Centered...
DetailsUniversal Delivery Robot
PuduBot 2
PuduBot 2 is the most versatile commercial service robot on the market, designed for seamless...
DetailsHotel Robots (Multi Floor Delivery)
FlashBot
FlashBot Hotel Robots feature VSLAM+ semi-outdoor navigation, cloud and hardware elevator integration,...
DetailsRestaurant Robots
SwiftBot
Hong Chiang’s SwiftBot high-performance food delivery robot is specially designed for high-turnover...
DetailsUltra-High Payload Capacity
Hola
The "HolaBot Smart Delivery Robot" is highlighted for its remote call and notification functions,...
DetailsReception & Delivery Robot
Kettybot Pro
The "KettyBot Host & Greeting Robot" is an all-new multifunctional front-of-house smart assistant....
DetailsFlagship Service Robot with High Payload Capacity
Servi
Servi: Flagship Smart Service Robot with High Payload Capacity – Your Ultimate Contactless...
DetailsFood Runner & Material Delivery Robot
Carti
The Carti smart robotic system is your ultimate partner for boosting productivity, operational...
DetailsHow can we reduce peak-hour aisle congestion and table turnover time without adding staff headcount?
SwiftBot's automotive-grade suspension and active-avoidance algorithm cut aisle congestion by roughly 50%, while FlashBot and Direct-Serve models enable point-to-point delivery that bypasses looping routes. Multiple units can operate simultaneously across high-traffic venues like hot pot chains and banquet halls. Combined with BellaBot Pro's dual-screen advertising or KettyBot Pro's auto-greeting and narrow-aisle (52 cm) navigation, you can boost table turnover, reduce delivery wait times, and enhance guest experience—all while cutting service labor costs by up to 53%. Contact us for an on-site assessment of your dining floor layout and peak-hour traffic patterns.
Deployed across 3,000+ global installations in restaurants (sushi, yakiniku, hotpot, ramen, dim sum, western), hotels, healthcare facilities, airports, and manufacturing environments, Hong Chiang's service robots are purpose-built for 24/7 operation and tailored to diverse facility layouts—from tight dining-room aisles (52–60 cm clearance) to sprawling warehouse floors and multi-floor residential complexes. Whether your challenge is short-staffed peak hours, guest room delivery, material cycling between production lines, or complex item sorting at 10,000+ units per hour, Hong Chiang Technology delivers the right robot to lower overhead, improve guest experience, and accelerate revenue growth. Request a consultation today to assess your facility and identify the optimal solution for your operation.









